Private customers have the right of recall according to the following Instruction on Right of Recall.
Instruction on Right of Recall
Right of Recall
You may declare the recall of your contractual statement within four weeks in text form (e.g. letter, email) without giving reasons. The recall period begins earliest with the receipt of this instruction in written form, but not before receipt of the goods by the consignee and not before fulfilling our information requirements due to article 246 § 2 in conjunction with § 1 section 1 and 2 EGBGB and not before fulfilling our obligations due to article § 312e section 1S. BGB in conjunction with article 246 § 3 EGBGB. The cancellation period is observed by timely sending the cancellation notice.
In the case of an effective revocation the mutually received benefits are to be returned and if so derived profits are to be returned. If you are unable or partially unable to restitute the services or products to us or can only restitute it in a deteriorated condition, then you have to insofar compensate for its value where applicable. This can cause you to fulfill the contractual payment obligations for the period up to the recall. Obligations to refund payments must be met within 30 days. For you, the period begins upon dispatch of your statement of recall, for SOUNDTAXI it starts upon its receipt.
End of Instruction on Right of Recall
The right of recall does not apply to distance contracts concerning the delivery of goods that are not suitable for return due to their nature.